Managed IT services are those technical information services in an organization that are managed by a third-party provider, commonly known as a Managed Service Provider, or MSP. Some of these services include server administration, database administration, and network access and security.
The benefits to an organization that result from working with an MSP are multi-fold, but primarily they include the opportunity to fill skills gaps, address reliability issues, increase operational consistency, and ultimately realize significant cost savings.
In its "Managed Services Market Report", SKYQUEST.com estimates that during the period 2022-2028, more than 60% of organizations will engage and depend on MSPs in a market valued between $179.33 billion and $393.72 billion.
◄ Organizations engaged with MSPs ►
If your business relies on a server (or servers) to manage it's data and applications, we can help you meet the myriad of needs that arise in this sensitive environment. Because the operational roles for these servers can vary (web servers, file servers, application servers, etc.) as well as their operating systems and storage capacities, it is imperative to manage and maintain them on a regular basis.
Whether your server is hosted in-house or cloud-based, we can tailor service agreements that will provide for data storage, data and system state backups, disaster recovery plan (DRP) development, user account management, system policy management, as well as the review and installation of security patches and updates on a consistent basis. Additionally, we can monitor service performance, help our clients document server configurations, and plan for future growth.
Networks can be complex animals and they require an experienced approach. Thomas Data Design has that experience. An experience forged in decades of building and maintaining business networks for our clients.
Network administrative responsibilities require ensuring that networks are up and running and stay reliable, efficient, and secure. We stand ready to manage your network access, including protocols, and equipment. We are also prepared to document and monitor the performance and capacity of your network to help your business plan for evolving needs.
In today’s technology driven environment, a large percentage of businesses rely on applications and their databases to store, track, manage, and report on their most valuable information. Whether they store financial and accounting information or customer and inventory data, many of these applications and their databases require regular maintenance and monitoring.
If you’re busy running things, you likely don’t have time to take on the role of Application or Database Administrator. Let Thomas Data Design do that for you just like we have for so many others. We can ensure that you maximize performance by maintaining, repairing, and tuning databases on a regular basis. Aside from that, we'll help you make the most of your applications by managing user access policies and roles. And finally, we can monitor and report on the performance of your databases and applications, giving you a clear view of what is surely one of your most valuable assets.
Many businesses today have discovered that a cost-effective business model is to use cloud-based server solutions or software that is subscription based and operated from the cloud, a process known as SaaS (Software as a Service).
While these solutions are cost effective in terms of licensing and infrastructure, they still require a diligent amount of maintenance and monitoring. We’re here to help your business meet those goals and responsibilities. At Thomas Data Design, we are proud to provide evaluation, integration, and maintenance services for these solutions. Just give us a call. We'll be there from decision to start-up, supporting you all the way.
As with any initiative, most businesses plan to realize some savings in their investments and their expectations are no different when investing in managed IT services. In addition to the benefits of not having to fund a full time staff, many businesses see savings in more effective management, reduced systems downtime and expertly controlled unexpected expense.
A CompTIA study found the following among companies surveyed regarding overall IT cost savings when using a Managed Service Provider (MSP):
Moving forward with managed services is easier than you think with Thomas Data Design. We have an array of plans and services to suit every need. Whether you're interested in just one of our services or would like to design a plan to manage an entire project or initiative, we have the right choice for you.
If you have ever wanted a website for your business, decided to sell your products online, or needed to collect data about and for your business in a unique way – you have a need for technical design services.
The technical design process requires an expertise that takes into account even the smallest detail and builds a successful integration or development project with your benefit in mind. We are here to guide you through this process and want to become a partner in your success.
Optimizing your customer's experience should be a top priority for your business. The market bears this out and in a Caspio/StarCIO 2020 study, it was revealed that 71% of customers surveyed maintained that it was important to receive product and customer support via the web on multiple devices:
◄ Multi-device support interests ►
A website is the online identity for your business and often times, is the first impression your prospective client has of your organization. Use this to your advantage and let us design a superior presence that not only captures your client’s attention, but demands it. Our team excels at bringing to life vivid, responsive designs that stand out on any device and get exactly the attention that your business deserves.
Several recent studies indicate that as much as 50% of surveyed customers believe that a well-designed website is crucial to a business’s brand. If your brand is important to you, we need to talk.
When people think of web applications, they usually think of large e-commerce sites like Amazon and E-bay or they think of social media like Facebook or Twitter. There is so much more. In fact, marketplace data indicates that businesses who use websites to connect and interact with their customers see a 15% to 50% growth in revenue.
If you need to collect data, store data, report on data, or use data from the web in any manner, you are most likely accomplishing your goals through a web application. When your business has a need, Thomas Data Design can deliver the skillsets necessary to design, build, and integrate any application.
Sometimes, the marketplace doesn’t provide an answer for your business needs and the responsibility falls on you to devise a solution. Over two decades, we’ve developed the expertise to help you solve this dilemma. Let us take the lead and develop your new application to suite your business’s needs.
Once your application is developed and ready to use, we will be there to manage the integration and turn up process to ensure that everything runs smoothly. Then we will train your staff to use it effectively and finally, we will be there in the long run to support and maintain it.
Give us a call - this is our wheelhouse and nobody does it better.
When the market place does provide a solution for your needs, whether it’s a client-hosted solution or a cloud-based application, somebody has to install it, test it, train your staff to use it, install it in your business environment, and then make sure it works. That’s where we come in…
We have the expertise you need to research viable products, evaluate their features, and then put together a project management plan to successfully integrate them into your business. Our years of experience in working with third-party providers positions us perfectly to see any integration project through. Let us share this expertise with you and make it your greatest advantage.
If you are skeptical of realizing return on your investment in custom development services, either in web development or application development, know that you have a strong and robust market behind you. This is evidenced in the fact that, according to Oracle, a leader in cloud services innovation, 93% of organizations reported that their ERP (Enterprise Resource Planning) projects were successful. They also claim that ERP implementations led to process improvement in 95% of businesses.
Following these implementations and after drilling deeper into the data, Oracle reported that the areas of business that most produced ROI were:
Your business can only benefit from having its own web presence or custom-tailored inventory control application. And the cost to design and integrate these assets may surprise you…in a good way. No matter what your design need is, we’re committed to helping you reach and achieve your goals.
